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It seems like every other week a product is being recalled due to defected designs and safety concerns. Whether it’s contaminated food, unstable furniture or unsafe vehicles, products that you may use and interact with on a daily basis could cause a danger to you and your family, and be recalled as a result.

Popular recall sectors:

  • Automobiles
  • Pharmaceuticals
  • Toys
  • Tools
  • Medical Devices

When a product is recalled due to defect, the company often makes a concerted effort to inform customers that a product they may be using can be harmful or dangerous, and take the right steps to solve the problem.

Take Samsung’s September recall of the Galaxy Note 7, for example. A Health-Canada recall was issued on September 12, 2016 after reports that the battery units of the device were catching on fire. In the recall, Samsung Galaxy Note 7 users were advised to register their device online with Samsung to have it replaced.

While recalls are designed to inform users of defected products and possible dangers associated with using such products, what happens to those who are actually injured by a product?

If you’ve been hurt by a flawed or defected product, you may be eligible to seek compensation. Here are the steps you’ll want to take to build your case.

1. Seek medical attention right away
If you are injured after using or consuming a product, the first thing you should do is seek medical attention. Even if the injury appears to be minor, it is best to seek medical attention as your condition could worsen over time. Having a health care professional evaluate you and establish a record of treatment will also help you build a strong personal injury case in court.

2. Preserve the harmful product and any related documentation
You should take steps to preserve the product and any related documentation such as receipts, manuals, packaging, webpage information and other promotional material related to the product for further evaluation.

3. Find out if a product recall was issued
Sometimes, products can be recalled without consumers even knowing about it. Because of this, it’s always good to find out if there was a recall issued for the product that injured you. If there is a recall issued, there will be warnings of the dangers of the product and the steps you can take to report, return or repair the product. You should,however, preserve products in their original state, without repairing and without returning them to the vendor or manufacturer until you have spoken with an experienced product liability lawyer to determine how you should proceed.

If there is no recall issued for the product, contact Health Canada and the product manufacturer to file a product incident report. You should also speak with an experienced lawyer before reporting the incident.

4. Seek legal counsel
The Harrison Pensa Personal Injury Group understands how difficult it can be to deal with an injury that is a result of a faulty product. It is important to contact a personal injury law firm that has experience dealing with injuries associated with

defected products and product recalls. Our experienced and professional lawyers at Harrison Pensa can help you build a strong case so you can get the compensation you deserve.

To book your free consultation, please contact our professional personal injury lawyers today by phone at 1-855-744-9228 or by email at personalinjurygroup@harrisonpensa.com, and visit our website for further information at www.harrisonpensapersonalinjury.com.

A word from our clients

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"My wife was involved in a very serious motor vehicle collision several years ago, and luckily she survived, but unfortunately she suffered some injuries."
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January 8, 2016

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HARRISON PENSA ™ is a full-service law firm representing private & business interests throughout southwestern Ontario.

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